Terms and Conditions

  1. Information on how to participate in the MERITOR Carrier Cash Back forms part of these Terms and Conditions. Claims that do not comply with these Conditions of Entry are ineligible. Internet access and a valid email account are required to redeem a cash back. By redeeming a cash back, Participants agree to be bound by these Terms and Conditions.
  2. Employees of the Promoter, the immediate families of the Promoter, the affiliated companies and agencies of the Promoter are ineligible to claim a cash back. The MERITOR Carrier Cash Back promotion is only open to Participants. “Participants” means residents of Australia (other than the excluded persons set out in this clause 2) who purchase a qualifying Product from a participating OE dealer during the promotional period. “Product” refers to any MERITOR CARRIER product model mentioned within clause 4.
  3. The Promoter is Meritor Heavy vehicle systems A.B.N. 86 004 479 430 of 70 Berkshire Road sunshine Victoria Australia 3020. Any queries relating to submitting claims should be made in writing to this mail ID: coresaus@cummins.com
  4. To obtain a cash back, the Participant must purchase during the promotional period one of the following Meritor Carriers: Carriers 140/145, 14x, 150/155, 160/165, 180/185, 380, P610, RTS2370/RTH2610 all with $500 Cashback. All carriers at OE PDC, Dealerships and at the Meritor warehouse are eligible for Promotion. Promotion is available while stocks last within the period specified in clause 5 below. Claims will not be accepted on products purchased prior to the promotion start date, specified in clause 5.
  5. Entries into the promotion are valid only for products purchased and paid for in full in Australia from authorized and participating OE dealers between June 1st 2025 to August 31st 2025 (inclusive). Final claims must be lodged by 11:59pm on 30th September 2025. Participant(s) will forfeit claims not made by this date.
  6. To lodge a cash back claim the Participant can scan a QR code (or visit http://www.meritorcashback.com.au) and complete an official on-line claim form by entering their details, answering the associated questions, and entering the unique serial number from their purchased carrier. The details of QR code are listed on promotion material or available at participating OE dealers. Claims must be lodged from the QR code or via the URL site. Claim forms sent via post, facsimile or any other method will not be accepted.
  7. The claim form will collect details of Dealer name and Address, Dealership #, Invoice date & number, Part number, unique Serial number on the carrier and Bank account details to enable EFT; Photos of carrier Serial number /ID on carton box OR Carrier itself to be attached as evidence.
  8. Multiple claims are accepted. Each claim must include a unique serial number. Each Product purchased can only be used once for redeeming a cash back. Claims will be deemed invalid if the same serial number is used on more than one claim. The Promoter reserves the right to request that claimants present proof of purchase for cash back claim validation.
  9. The cash back funds will be issued by electronic funds transfer to the Participant’s name or account as listed on the cash back claim form. The Participant’s name or account must match their bank account details. Promoter will not be responsible for a banking institution rejecting an EFT due to incorrect details supplied by a Participant. Funds will be issued in Australian Dollars.
  10. Please allow approximately 45 days from the date that the claim is validated for processing.
  11. Once issued, EFT redemptions will not be reissued for any reason except for errors caused or contributed by the Promoter.
  12. If a Participant claims the cash back offer and later returns or exchanges the Product in accordance with law or the participating OE dealer’s terms and conditions of sale, then the amount refunded or credited to the Participant will be the amount paid for the Product, less the cash back amount.
  13. The Promoter reserves the right to extend the closing date of the promotion at its discretion.
  14. The Promoter’s decision on all matters pertaining to this Promotion is final and binding and no correspondence will be entered into.
  15. Claims are not transferable or assignable.
  16. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including, without limitation, indirect or consequential loss), or for a personal injury suffered or sustained, as a result of participation in this promotion, except for any liability which cannot be excluded by law.
  17. The Promoter will use the information contained in the claim form to contact participants if it has any queries regarding claims, and to send fulfillment of cash back claim.
  18. The Promoter reserves the right to verify all entries. Entries are void if illegible, forged or tampered with in any way. No responsibility is accepted for late, lost or misdirected claims via the internet.
  19. The Promoter reserves the right in its sole discretion to disqualify any claimant who the Promoter has reason to believe has breached any of these conditions or engaged in any unlawful or other improper misconduct calculated to jeopardize the fair and proper conduct of the promotion. The Promoter reserves its rights to recover damages or other compensation from such an offender.
  20. To the extent permitted by law, the Promoter excludes liability for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or any web site, or any unauthorised intervention, or any combination thereof, including problems that prevents a Participant from obtaining a cash back, or which cause injury or damage to the Participant’s or any other person’s computer related to or resulting from participation or attempted participation in this promotion.
  21. If for any reason this cash back redemption is not capable of running as planned including; infection by computer virus, bugs, tampering, requirement of a regulatory body, unauthorised intervention, fraud, technical failures or any other causes beyond the reasonable control of the Promoter which corrupt or affect the administration security, fairness integrity or proper conduct of this redemption, the Promoter reserves the right in its sole discretion, to cancel, terminate, modify or suspend this promotion.
  22. The Promoter collects personal information about Participants for the purpose of including Participants in the promotion. Unless otherwise notified by the Participant to the Promoter in writing, in providing their personal details, each Participant agrees and consents to the Promoter using their details for future marketing and publicity purposes, to the extent permitted by the law, and to the Promoter disclosing such information to third parties for this purpose. If any information requested is not provided, the purchaser may not participate in this promotion. All personal details of Participants will be stored in a database at the office of the Promoter or its Agencies. The Promoter is committed to the protection of personal information. A request to access, update or correct any information should be directed to the Promoter. A copy of the Promoter’s Privacy Policy in relation to the treatment of personal information may be obtained on – line at www.meritorpartsxpress.com
  23. The Promoter reserves the right to make public announcements, relating to the Promotion in any manner (including without limitation, social media which it considers appropriate).
  24. The Promoter reserves the right to modify these Terms and Conditions for clarification purposes without materially affecting the terms and conditions of the Promotion or as required by law.
  25. If, for any reason, the Promotion is not capable of running as planned, or the integrity and or feasibility of the Promotion is severely undermined by any event beyond the control of Promoter, including but not limited to fire, flood, epidemic, pandemic, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, war (declared or undeclared), terrorist threat or activity, or any federal, state or local government law, order, or regulation, order of any court or jurisdiction, infection by computer virus, unauthorized intervention, technical failures or other cause not reasonably within the control of Promoter (each a “Force Majeure” event or occurrence), Promoter reserves the right, in its sole and absolute discretion, to abbreviate, cancel, terminate, modify or suspend the Promotion and/or proceed with the Promotion in a manner it deems fair and reasonable.
  26. The Promotion and these Terms of entry will be governed by the law of the State or Territory in which the Promoter ordinarily resides. Entrants accept the non-exclusive jurisdiction of courts and tribunals of that State or Territory in connection with disputes concerning the Promotion.
  27. Receiving a Cash Back is contingent upon fulfilling all requirements set forth herein. If any provision of these Terms and Conditions or any word, phrase, clause, sentence, or other portion thereof should be held unenforceable or invalid for any reason, then that provision or portion thereof shall be modified or deleted in such manner as to render the remaining provisions of these Terms and Conditions valid and enforceable. The invalidity or unenforceability of any provision of these Terms and Conditions will not affect the validity or enforceability of any other provision. Promotor’s failure to enforce any term of these Terms and Conditions shall not constitute a waiver of that provision and such provision shall remain in full force and effect. In the event of any conflict with any Promotion details contained in these Terms and Conditions and the Promotion details contained in any promotional materials, the details of the Promotion as set forth in these Terms and Conditions shall prevail.
  28. Each Participant indemnifies and holds harmless Promoter and its owners, directors, managers, officers, employees and agents from any and all liability for any damage, liability or loss of any kind or nature to persons, including death or property, resulting in whole or in part, or arising from, directly or indirectly, or in connection with the promotion, acceptance, use, misuse, failure or inability to use, possession or loss of any Product or any Product-related activity. Each Participant releases the Promoter and their owners, directors, managers, officers, employees and agents from any and all liability, known or unknown, fixed or contingent, for any loss, harm, damages, costs or expenses of any nature, including, without limitation, personal property and personal injury damages arising out of participation in the promotion, participation in any Product related activity and for all claims based on rights of publicity, personality, privacy or loss of enjoyment, moral rights, defamation. Under no circumstances will a Participant be permitted to obtain awards for, and each Participant hereby waives all rights to claim, any punitive, indirect, incidental, consequential, exemplary, or any other damages, other than for actual out-of-pocket expenses. Any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, and in no event will any Participant be entitled to receive attorneys’ fees or court costs. All causes of action arising out of or connected with this Promotion or the awarded cash-back shall be resolved individually. Failure to enforce any terms of these Terms and Conditions shall not constitute a waiver of any provision.